We typically process and ship all orders within 1–3 business days. You’ll receive a confirmation email with tracking details as soon as your order is on its way.

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Help Center
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Customer support team from: 8am to 7:30pm daily. Average answer time: 5h.
When will my order ship?
How long does delivery take?
Delivery time depends on your location. USA/Canada: 7–12 business days UK/Europe/UAE: 5–10 business days Rest Of The World: 10–15 business days
Do you offer free shipping?
Yes! We do offer free worldwide shipping on orders over than $150
Can I return or exchange my order?
Of course! You have 30 days to return or exchange any item. Just contact our support team and we’ll guide you through the process.
What if I need help with my order?
Our support team is always here to help. You can reach us via our Contact Us page or email us directly at info@houseofelegance.us. We typically respond within 12-24 hours on business days.
